Playfina Casino Review 2023
Amidst all the new online casinos, Playfina Casino stands out with grandiose announcements. The reputable online casino offers new players a bonus of up to 1,000 dollars and awards up to 200 free spins. Furthermore, the casino attracts more than 9,000 pokies and swift payouts. These aspects are remarkable, considering the casino was founded only in 2022. This causes a corresponding curiosity. Due to the promotional appearance, we took advantage of the opportunity to gather our experiences with Playfina Casino and share them with you in the following review.
The welcome bonus at Playfina Casino
As a rule, the bonus for new customers is the flagship of every casino. With its help, new guests should be introduced to the offer. Since the operator of Playfina Casino is a renowned company with numerous experiences in running casinos, the volume of the bonus is not necessarily surprising. Nevertheless, up to 1,000 dollars and 200 free spins no deposit are a reason to visit the casino. However, what sounds like a massive bonus at first turns out to be a chunked bonus after a few clicks, which cannot be activated with a single deposit. Instead, the bonus for new players at Playfina Casino consists of three parts plus another secret bonus.
The first bonus consists of a deposit match of 100 percent up to 200 dollars. In addition, Playfina Casino awards 50 free spins for a specific slot that changes occasionally. To receive the first bonus at the casino, you must enter the code FIRST when making your first deposit of at least 20 dollars. For the maximum bonus volume, a deposit of 200 dollars is required here. After that, however, the bonus still needs to be activated. To activate it, you must go to the “Bonuses” tab in your user profile and activate the offer again. You will then receive the bonus amount and 50 free spins.
If you also want to claim the second bonus at Playfina Casino, you will again need to deposit at least 20 dollars. This time you have to enter the code SECOND. It should be noted that the maximum bonus amount here is 300 dollars, but only 75 percent of the deposited amount is offset. As an extra for activating the second offer, you will receive 50 free spins again.
The third bonus is activated with the code THIRD and another deposit of 20 dollars. It includes a deposit bonus of up to 500 dollars, whereby only 50 percent of the amount is cleared here. Thus, 1,000 dollars must be deposited to maximize the volume. After all, the third bonus at Playfina Casino includes an additional 100 free spins.
The game selection at Playfina Casino
Playfina Casino advertises that it has more than 9,000 pokies on offer. It is difficult to determine whether this is the case. However, many developers speak for the fact that the casino’s statements are true. According to our experience, Playfina Casino works with at least 74 developers. Some well-known names include Play’n Go, Big Time Gaming, Endorphina, and BGaming. However, we noticed during our test that some well-known providers were absent. Instead, the casino falls back on various lesser-known developers, but their pokies make a good impression at first glance. Those looking for lesser-known or even exotic pokies can browse at their leisure and are guaranteed to find what they want.
Conveniently, the overview of the pokies is designed so that you can filter by individual themes with just a few clicks. Pokies with a buy function or instant wins can be reached in seconds.
In summary, our experience with the game selection is positive. In addition to numerous well-known classics like Gates of Olympus, Book of Dead, or The Dog House Megaways, there are some pokies to explore here that are only available in a few other online casinos.
The Live Casino
Live Casino Australia is also quite respectable and does not have to hide from the offer of other casinos. Especially the diverse selection makes you want to test the different games. In addition to well-known and popular table games such as online casino blackjack, poker, baccarat, and online casino roulette, there are some game shows and relatively rare games such as sic bo, keno, and scratch cards.
However, finding the right table takes work, as our experiences with the live casino show. There are more than 70 tables in roulette alone, often characterized by different rules. Therefore, now and then, the feeling arises that the Live Casino is overloaded. However, there is nothing to criticize about the pure selection.
What works on the desktop is different on mobile devices. However, our experiences here are also highly positive. The reason for this is the perfectly arranged structure of the website, which allows it to seamlessly adapt to mobile devices – whether smartphone or tablet does not matter. The fast loading times are also present here. One of the biggest advantages of the mobile version is that Playfina Casino can use its mobile app, which is simply unnecessary. From a technical perspective, the implementation is thoroughly successful.
Betting and winnings limits
Regarding betting and winnings limits, Playfina Casino operates according to the usual standards. The casino itself limits neither stakes nor winnings. Rather, the developers of the games take over the setting of corresponding limits through programming. Thus, most games can only produce winnings with a certain factor compared to the bet made.
On the other hand, our experiences at Playfina Casino also show that the betting limits do not represent a barrier. The maximum amounts are between 50 and 500 dollars, depending on the slot. In the live casino, on the other hand, there are some tables where up to 10,000 dollars can be bet per game round.
It should be noted, however, that Playfina Casino, like most casinos, has restrictions regarding payouts. For example, the weekly transaction limit is 10,000 dollars, and the monthly limit is 40,000 dollars. Should you exceed the limits, this is fine. Only the withdrawal will take longer, as the casino will pay out the winnings in monthly installments of up to 40,000 dollars.
The payment methods at Playfina Casino at a glance
Flexible and fast deposits, as well as withdrawals, are critical criteria when evaluating online casinos. After all, players do not want to wait longer than necessary before they can play or initiate a withdrawal. Playfina Casino is aware of this. Thus, there are a proud 19 options in the area of deposits alone. Even the Paysafecard is offered, separate from the portfolio at many new casinos. Thus, you can deposit via credit card, prepaid card, e-wallet, and even cryptocurrencies at Playfina Casino. Some options are missing for withdrawals, but the casino is also well-positioned here and hardly leaves any reason for criticism. Only bank transfers are missing from the offer. This is probably because the casino advertises fast transactions, which cannot be guaranteed in this way.
On a positive note, a circumstance is likely of interest to high rollers. There are no maximum deposit limits in the area of cryptocurrencies.
However, based on our experience, advertising with particularly fast payouts is only partially adhered to in practice. Although the casino acts relatively quickly compared to other providers, it is not one of the fastest casinos on the market, with a processing time of up to 24 hours – even for cryptocurrencies.
The customer service at Playfina Casino
If you want to contact the casino’s customer service with a concern, then you have two options at Playfina Casino. As the casino states in a note, you should contact customer service for urgent matters via live chat. There is no reason to criticize this, as the customer service is always friendly and competent, even though the answers are only sometimes very good.
Less urgent requests can also be submitted by e-mail at firstname.lastname@example.org. In our experience, live chat is more recommendable, as answers via e-mail sometimes arrive on different days.
On the other hand, we found the FAQ section to be negative. Although it is written in English, it only contains five questions that are answered briefly. Anyone who tries to find answers or solutions to problems here will be unsuccessful in most cases. To relieve the live chat and offer customers quick help, Playfina Casino urgently needs to make improvements here.
Conclusion – Playfina Casino as an insider tip
In many respects, Playfina Casino is on the right track. First of all, new players come across a whopping casino bonus, which any other casino hardly offers. However, the strict conditions must be pointed out directly here. These represent the most significant shortcoming of our review. The pure turnover conditions are both fair and transparent. However, the time window granted for implementing the requirements is one of the smallest on the market, according to our experience. However, the bonus itself is appealing.
The rest of the Playfina Casino offers also put us in a positive mood. In addition to a huge selection of pokies and games in the live casino, there are numerous bonus promotions and a VIP model. The handling of player protection and gambling addiction prevention is also praiseworthy.
In addition to the strict bonus conditions, the FAQ section needs to be improved. Otherwise, Playfina Casino surprises in many respects and in a positive way.